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REGULATIONS 

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Terms of use of the Online Reservation application by customers of the Facility 

I.  General
 

  1. These Regulations define the general conditions, rules and method of using the Online Reservation application by the Customers of the facility.

  2. The Facility is understood in these regulations as: SIELANKOWNIA.

  3. In these regulations, the Customer is understood as a natural person with whom the Facility concludes a contract for the provision of services or the sale of products or services.

  4. Reservation using the Online Reservation application proceeds in accordance with the provisions indicated below.

II. Making a Reservation
 

  1. The customer is given the opportunity to choose the date of stay he is interested in, the number of adults and the number of children according to whom he intends to book the stay.

  2. The customer can then choose from available rooms or packages available on the indicated date, which are presented in the form of an Online Reservation list.

  3. After getting acquainted with the description, equipment and price of the room, or the description, content and price of the package, the Customer may select a given room/package and proceed to the next step of the booking process.

  4. In the second step of making a reservation - the form, the Customer fills in his personal data and any comments to the reservation.

  5. After completing the data, in the third step, the Customer can make the payment for the stay by electronic payment - transfer transfer, through the Przelewy24 system.

    • Transactions by transfer transfers are carried out via online payment systems.

    • When choosing electronic payment by transfer transfer, the Customer is redirected to the website enabling the payment of the entire amount due for the stay via the online payment system. After the payment is accepted by the online payment system, the Customer receives an automatic notification of payment confirmation to the e-mail address indicated when making the reservation.

IIa. Making a reservation when there are no free rooms/packages
 

  1. In the event that there are no free rooms on the date specified by the Customer, or the selected room is available, but only for a longer stay than specified by the Customer, the telephone number for the service of the accommodation facility is displayed in order to contact us by phone and make individual arrangements.

III. Cancelling the reservation

  1. The facility has the right to cancel the confirmed reservation within 24 hours from the moment of booking the payment. Then, the entire amount is returned to the Customer.

IV. Fees
 

  1. The customer is obliged to pay for the stay when making the reservation. It can do this by using:

    • electronic payment - transfer transfer,

  2. The Customer does not incur any costs related to the Online Reservation process.

V. Privacy Policy
 

  1. When making an Online Reservation, the Customer agrees to place their personal data in the website's database.

  2. Customer  data will be used only to enable the  booking process and marketing purposes and will not be disclosed to third parties, in accordance with the provisions of the Act of _cc781905-5cde-3194- bb3b-136bad5cf58d_28.09.1997 on the protection of personal data.

  3.  The administrator of your personal data is Krzysztof Stojek  - Słoneczna 18, 57-420 Radków, NIP

  4. Contact with the Data Protection Officer - sielankownia@gmail.com

  5. The recipients of your personal data will only be entities authorized to obtain personal data on the basis of legal provisions and entities participating in the provision of services

  6. Your personal data will be stored indefinitely

  7. You have the right to request the administrator to access your personal data, the right to rectify, delete or limit processing and the right to transfer data

  8. You have the right to lodge a complaint with the supervisory authority

  9.  Providing personal data is voluntary, however refusal to provide data may result in refusal to perform the service/contract

VI. responsibility
 

  1. The customer is responsible for entering the correct data in the booking form.

  2. The facility is not responsible for incorrectly entered booking dates or personal data.

  3. The Przelewy24 online payment system is responsible for the correct monetary handling in the Online Reservation application.

  4. The facility and the company providing the Online Reservation application, i.e. NFHotel Spółka z o. o., are not responsible for the unavailability of the system, which could have resulted not from their fault or due to other independent factors.

VII. Acceptance of the Regulations
 

  1. Selecting the option to read and read the Online Reservation regulations in the booking panel means that the Customer understands and agrees to the points contained in these regulations.

  2. Failure to select the option to accept the regulations results in the inability to make an Online Reservation.

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VIII Complaints and the right to withdraw from the Agreement

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1. Please send all comments and complaints to the following address: sielankownia@gmail.com, applications are processed within 14 working days. 

2. We would like to inform you that it is not possible to withdraw from the Agreement after the service has been performed pursuant to art. 38 

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IX  Dealer details 

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Horizon Krzysztof Stojek

Solar 18

57-420 Radkow

NIP 8851464838

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